Application / Assigned team

Supervisor App

Review assigned team progress and raise operational issues with the responsible department.

Release information

Live application files will follow.

The application name and intended workspace are listed here. Its live URL, installation file, supported platforms and version information will be connected after the actual release files are supplied and checked.

Release pending · No download available

Access remains restricted to the assigned company, branch and responsibilities. A role name does not grant access to all records.

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Connect your workflow.

Explore the departments and handoffs that match your operation, then prepare a product enquiry around your company structure.

Connected application capabilities.

Administration

Branch Management

Connect each branch, its manager, supervisors and departments to the company workspace with clearly assigned access.

Explore module →In development
Workplace

Internal Office Mail

Give employees an internal company inbox for direct and department messages, with controlled attachments and personal read status.

Explore module →Source present · live validation pending

Features inside this application workspace.

Capabilities remain subject to assigned rights. Source presence does not establish a released mobile app.

Branch Management
  • Branch directory and company-to-branch structureIn development
  • Branch Manager and Supervisor assignments with explicit responsibilitiesIn development
  • Branch-scoped HR, CNC, Accounts, Warehouse and Transport workspacesIn development
  • Sales teams, order bookers and assigned riders connected to their branchIn development
  • Branch-level workflow visibility and authorized exception escalationIn development
  • Company-wide oversight only for users assigned the relevant cross-branch rightsIn development
Approvals & Workflow Automation
  • Configurable sequential approvalsPlanned expansion

    Previously documented product scope; release availability is assessed separately.

  • Escalation and assigned notificationsPlanned expansion

    Previously documented product scope; release availability is assessed separately.

  • Reject and rework pathsPlanned expansion

    Previously documented product scope; release availability is assessed separately.

  • Separation of duties and restrictions on self-approvalPlanned expansion

    Previously documented product scope; release availability is assessed separately.

  • Manager approval and rework workspaceSource present · live validation pending

    The source manager dashboard supports review, follow-up, independent decisions, eligible closure and rejected-item rework for recovery-security alert reviews.

  • Searchable paginated approval queueSource present · live validation pending

    Filter by status, decision and manager, search text and browse 50 records per page in the source approval-review queue.

  • Atomic bulk follow-upSource present · live validation pending

    Assigned managers can add a follow-up to at most 25 eligible reviews together. This does not bulk-approve, reject or close them.

  • Department workload and safe reassignmentSource present · live validation pending

    Inspect advisory same-department workloads, choose an eligible active manager and reassign only open unreviewed items with a reason and history.

  • Company approval SLA and internal escalationSource present · live validation pending

    Monitor overdue review work and issue scheduled, company-scoped internal reminders using configured policy.

  • Independent audit and CSV reportingSource present · live validation pending

    View decision/rework history, verify the recorded audit chain and export bounded formula-neutralized reports within company permissions.

Push-to-Talk & Field Communication
  • Channel administration and permissionsSource added

    Channel listing, members, creation, grant and revoke are recorded in the source batch; active company context is required.

  • One speaker at a timeSource added

    Company/channel speaking-turn controls use a 15-second lease and a holder-only release.

  • Rider channel selectorSource scaffold

    Initial Flutter sign-in, secure token storage and read-only channel selection exist. Role mapping and platform project generation remain pending.

  • Live voice audioPlanned / integration required

    Microphone capture, an independently authorized media service and live audio delivery remain to be implemented.

  • Supervisor, sales, delivery and collection app coveragePlanned

    PTT is intended across these field apps; a separate finished implementation for each is not established.

  • Local offline communicationPlanned / hardware dependent

    Bluetooth or Wi-Fi Direct has local range; no 1–2 km or long-distance offline voice capability is claimed.

Emergency, SOS & Muster
  • Incident and database inboxSource added

    Incident creation queues recipient-specific inbox entries for eligible active company admins and supervisors.

  • Supervisor emergency permissionsSource added

    Separate view/respond/muster grants and revocation; acknowledgement and resolution require response permission.

  • Muster / headcountSource added

    Authorized headcount recording and summary routes exist in source.

  • Five-minute escalation workerSource added / setup required

    CLI worker queues eligible open non-drill incidents, with duplicate prevention and transaction locking. Cron activation remains pending.

  • Emergency dashboard and pollingSource added

    Company inbox and incident details refresh every 30 seconds while visible; stale warnings and last-check time are displayed.

  • Push, SMS, siren and external dispatchPlanned / integration required

    These delivery channels are not implemented; database polling is a best-effort status view.

CNC — Credit & Collection
  • Customer Credit LimitsReported Developed

    Review configured limits and customer exposure with assigned approval authority.

  • Outstanding ReceivablesReported Developed

    Follow unpaid invoices and outstanding balances in the assigned scope.

  • Collection Planning & TargetsReported Developed

    Assign collection follow-ups and review target progress.

  • Payment ReceiptsReported Developed

    Submit payment details for Accounts verification and authorized posting.

  • Aging ReportsReported Developed

    Group outstanding invoices by due-date/aging context.

  • Collection Reminders (Email/WhatsApp)Reported Developed

    Send permitted reminders using configured communication providers.

  • Dispute & AdjustmentReported Developed

    Track customer disputes and route adjustments to the authorized approver.

  • Collector PerformanceReported Developed

    Review assigned collector activity and recorded collection outcomes.

  • CNC DashboardReported Developed

    Bring credit reviews, follow-ups, disputes and payment submissions together.

  • Customer credit accounts with credit limit, payment terms and approval recordPreviously documented scope

    Retained from the earlier FieldPro scope; release availability is reviewed separately.

  • Credit-account lifecycle: pending, approved, suspended or closedPreviously documented scope

    Retained from the earlier FieldPro scope; release availability is reviewed separately.

  • Customer exposure review before the configured order approvalPreviously documented scope

    Retained from the earlier FieldPro scope; release availability is reviewed separately.

  • Invoice collection cases with outstanding amount, due date and assigned collectorPreviously documented scope

    Retained from the earlier FieldPro scope; release availability is reviewed separately.

  • Collection lifecycle: open, promise, disputed, settled or written offPreviously documented scope

    Retained from the earlier FieldPro scope; release availability is reviewed separately.

  • Case timeline for calls, visits, promises, disputes, notes, escalation and reported paymentPreviously documented scope

    Retained from the earlier FieldPro scope; release availability is reviewed separately.

  • Follow-up queue, promised amount/date and due-invoice aging contextPreviously documented scope

    Retained from the earlier FieldPro scope; release availability is reviewed separately.

  • Cash, bank, cheque or other payment submissions with external referencePreviously documented scope

    Retained from the earlier FieldPro scope; release availability is reviewed separately.

  • Separate payment review: pending, approved, rejected, then authorized posting linked to the general ledgerPreviously documented scope

    Retained from the earlier FieldPro scope; release availability is reviewed separately.

  • Receipt submission and independent reviewSource present · live validation pending

    Create a customer receipt, submit it, and require a different authorized reviewer to approve or reject. Rejection requires a reason.

  • Approved-receipt allocationSource present · live validation pending

    Allocate only approved receipts to the same customer and currency, with remaining receipt/invoice balance checks and a CNC subledger entry.

  • Customer receivables and CNC subledgerSource present · live validation pending

    Record invoice due dates and currency, then inspect a customer ledger and currency-grouped balances. This is not a completed general-ledger integration.

  • Credit notes and allocation reversalsSource present · live validation pending

    Submit adjustment requests and post the source adjustment only after independent authorized review.

  • Bank deposits and statement matchingSource present · live validation pending

    Record company bank metadata, review deposits independently, import statement lines and manually match eligible approved deposits. This does not initiate a bank transfer.

  • Bank reconciliation exception queueSource present · live validation pending

    Inspect stale pending deposits, unmatched statement lines and approved deposits awaiting a match.

  • Collector cash handoverSource present · live validation pending

    The receipt collector can submit a bounded handover against their approved receipt. A different authorized reviewer verifies or rejects it.

  • Collector daily closingSource present · live validation pending

    Compare approved receipts with verified handovers by collector, date and currency; require an explanation for shortage/excess and independent review.

  • Field collection routes and visit outcomesSource present · live validation pending

    Plan collector routes, record visits and allow the assigned collector to complete or mark no-contact. Optional submitted coordinates are not independently verified device GPS.

  • Recovery targets and provisional performanceSource present · live validation pending

    Set period/currency targets and compare approved receipt amounts. These figures do not prove bank-settled recovery; visit performance is a separate count.

  • Incentive proposals and independent approvalSource present · live validation pending

    Configure basis-point plans, calculate eligible claim proposals and route claims to independent review. Approval is not payroll payment.

  • Promise-to-pay and dispute workflowsSource present · live validation pending

    Record promises, fulfillment/break/cancel states, disputes, escalation and resolution. Forecast summary is descriptive, not predictive AI.

  • Collection follow-up queueSource present · live validation pending

    Schedule follow-ups, complete/cancel tasks, generate reminder records and review a supervisor queue.

  • Communication templates and campaignsSource present · live validation pending

    Record templates, campaign approval, planned communication history and manually reported outcomes. A manual status is not provider-verified delivery.

  • Customer consent and opt-outSource present · live validation pending

    Store purpose/channel preferences with change history and cancel queued notices when consent is withdrawn.

  • Notification queue and controlled recoverySource present · live validation pending

    Use consent checks, idempotency keys, attempts, dead-letter records and independently reviewed recovery requests in the notification foundation.

  • Provider adapter and webhook foundationSource foundation · provider integration pending

    Provider configuration, secret rotation and signed-event/replay handling exist in source. Dry-run workers and standalone outbound adapters are not a verified live send pipeline.

Internal Office Mail
  • Employee inbox and sent messagesSource present · live validation pending

    Company-scoped employee-to-employee messages, message detail, sent history and personal archive are present in source. Recipients are company users, not public email addresses.

  • Department message routingSource present · live validation pending

    An active department member can send to up to 100 other active members. Department delivery is recorded as one database transaction.

  • Personal notifications and read statusSource present · live validation pending

    Internal notices identify new messages and uploaded attachments. Users can mark only their own notices read; this does not establish mobile push delivery.

  • Private attachment upload and downloadSource present · live validation pending

    Sender upload supports PDF, PNG, JPEG and plain text up to 5 MiB. Private storage, randomized keys, SHA-256 checks and authorized downloads are in source.

  • Attachment lifecycle controlsSource present · live validation pending

    Retention previews, legal holds, configured company quotas and independent cleanup review connect to the dedicated governance workspace.

  • Separate from public domain emailSource present · live validation pending

    Office Mail stays inside the company database. It does not use SMTP/IMAP or create a company-domain mailbox.

Security Incidents & Accountability
  • Recovery access security dashboardSource present · live validation pending

    Company-scoped recent events and failure counters cover recovery grant creation, redemption and integrity failures without exposing tokens or file paths.

  • Independent security reviewSource present · live validation pending

    Open a review for a company user and require another reviewer to close it. The source also provides temporary manual recovery-download restrictions.

  • Incident acknowledgment and resolutionSource present · live validation pending

    Escalate an open review to an incident. The opener cannot acknowledge or resolve their own incident; the independent acknowledging admin records the resolution.

  • Severity-based SLA policiesSource present · live validation pending

    Company policy controls acknowledgment and resolution targets. Assignment validates active company and department membership.

  • Five-level internal escalationSource present · live validation pending

    A scheduled worker routes overdue assigned incidents through configured active department members at levels 1–5. It records internal notices and dispatch history.

  • Recipient escalation responsesSource present · live validation pending

    A designated recipient records one response note per dispatch. An escalation response is distinct from resolving the incident.

  • Unanswered-response accountabilitySource present · live validation pending

    Per-level response targets, overdue response alerts and bounded 30-day department performance reports are present in source.

  • Manager follow-up and independent decisionsSource present · live validation pending

    Formal active department managers receive follow-ups. A different authorized manager decides approval or rejection before permitted closure.

  • Rejected review reworkSource present · live validation pending

    Reopen an eligible rejected review with a reason, preserve prior decisions and resubmit for independent review.

  • Authenticated manager workspaceSource present · live validation pending

    The manager dashboard exposes permitted review, follow-up, decision, close, rework, notice-read and export controls.

  • Chained audit history and CSVSource present · live validation pending

    New decision/rework actions write chained audit entries; tenant-scoped CSV neutralizes spreadsheet formulas. The chain is not externally anchored and cannot defeat a privileged database rewrite.

SLA Operations & Worker Health
  • SLA operations dashboardSource present · live validation pending

    An authenticated operations workspace combines personal approval notices, company escalation analytics and sanitized worker telemetry.

  • Personal notice filtersSource present · live validation pending

    Filter personal in-app notices by read/unread state and type. Mark-all-read affects only the current user.

  • Company approval SLA policySource present · live validation pending

    A company can configure an approval threshold of 1–720 hours. The worker uses company policy unless an operator explicitly overrides it.

  • Scheduled internal remindersSource present · live validation pending

    Open reviews remind their assigned manager; reviewed items awaiting decision notify other eligible independent managers. No automatic approval or reassignment occurs.

  • Worker run and sanitized failure historySource present · live validation pending

    Successful executed runs and qualifying failures are recorded. Early startup errors, process kills and failed log writes may not be recorded.

  • Company health rules and seven-day trendsSource present · live validation pending

    Configure a stale threshold of 15–1440 minutes and failure warnings. Run/failure trends are global operational metadata, not other companies’ business records.

  • Scheduled health events and admin inboxSource present · live validation pending

    A separate health-monitor job opens deduplicated warning events, records recovery and creates internal notices for authorized active company administrators.

  • Human acknowledgment historySource present · live validation pending

    Record who responded to a warning and their note. Acknowledgment does not clear a warning, repair a worker or replay a job.

  • Health response SLA and incident reportSource present · live validation pending

    Configure a 5–1440 minute response target and view a bounded 30-day report based on first acknowledgment during each event lifetime. Historical records use the current policy.

  • Manual incident assignment, resolve and reopenSource present · live validation pending

    Assign an active company user, require a resolution note and enforce supported state transitions. Manual response state stays separate from observed worker recovery.

  • Recipient-only assignment inboxSource present · live validation pending

    Assignment changes and eligible resolve/reopen actions create in-app notices for the assigned active user. Repeated unchanged assignment does not generate another assignment notice.

  • Independent resolution approvalSource present · live validation pending

    A permitted reviewer can approve a resolved incident or reject it with a reason. Self-review is denied; rejection returns the manual workflow to investigation.

  • Explicit supervisor review permissionSource present · live validation pending

    Health resolution review requires a separately granted health.incidents.review permission. Existing supervisors are not granted this automatically; dashboard access still uses company.update.

  • Department incident mapping and accountabilitySource present · live validation pending

    Assign an incident to a department in the same company and report investigating, resolved and historical approval/rejection counts. Assignment is manual; approved/rejected counts can overlap after resubmission.

  • Reviewer and department reportingSource present · live validation pending

    Reviewer decisions have a 30-day summary. The separate department mapping report is bounded and is not represented as a mutually exclusive completion percentage.

  • Independent uptime monitoringDeployment / integration required

    A stopped health-monitor job cannot report its own outage. Cron setup and independent uptime monitoring are deployment work.