Warehouse App
Manage assigned stock reservations and warehouse dispatch handoffs.
View application purpose →Web & mobile appGlobal Trade
Claims, Returns & Insurance
Track cargo damage, quantity discrepancies, insurance/supplier/carrier claims and authorized return or re-export handoffs.
What it is designed to manage
- Damaged Cargo Claims
- Shortage / Excess Claims
- Insurance Claim Tracking
- Supplier / Carrier Claims
- Return Shipment (RMA)
- Re-export Management
- Claim Settlement History
- Document Uploads
- Integration with Global Trade
Features
Everything included in this module.
- Damaged Cargo ClaimsAvailable
Record damage, supporting evidence and the responsible claim party.
- Shortage / Excess ClaimsAvailable
Track received-versus-declared quantity discrepancies.
- Insurance Claim TrackingAvailable
Link insurer references, documents and reported claim status.
- Supplier / Carrier ClaimsAvailable
Route a claim to the relevant supplier or carrier.
- Return Shipment (RMA)Available
Manage the authorization and movement of a return shipment.
- Re-export ManagementAvailable
Link an eligible return movement to the relevant re-export workflow.
- Claim Settlement HistoryAvailable
Retain decisions and verified settlement references.
- Document UploadsAvailable
Allow only the evidence and formats required by the claim workflow.
- Integration with Global TradeAvailable
Connect claims to their original goods, shipment and trade records.
Permissions & security requirements.
- Keep records inside the authorized company, branch, transaction and department scope.
- Assign create/edit/approve/export rights separately and audit sensitive changes.
- Enable document types and export formats only for the specific workflow where needed.
Related role applications.
Transport App
Coordinate dispatch, delivery assignments and operational exceptions.
View application purpose →Web & mobile appEach person only sees the modules and records their role allows.
A practical view of the process
How the work moves.
01
Register damage or discrepancy
02
Attach relevant claim evidence
03
Identify supplier/carrier/insurer responsibility
04
Review return/re-export if applicable
05
Record verified settlement and handoff
Information coming in
- Shipment/goods record
- Claim evidence
- Return authorization
Records & handoffs coming out
- Claim timeline
- Return/re-export linkage
- Settlement and finance references
Connected departments
