Company Super Admin App
Company setup, delegated rights and business-wide oversight.
View application purpose →Web & mobile appCommunication
Emergency, SOS & Muster
Record company incidents, route them to authorized supervisors and track response, muster and escalation from one dashboard.
What it is designed to manage
- Company-scoped incident creation and recipient inbox
- Separate incident view, response and muster permissions
- Acknowledgement and resolution workflows
- Muster / headcount recording and summary
- Five-minute escalation of eligible open incidents
- Visible-page dashboard refresh every 30 seconds with stale-data warning
- Planned push, SMS and audible alert integrations
Features
Everything included in this module.
- Incident and database inboxAvailable
Incident creation queues recipient-specific inbox entries for eligible active company admins and supervisors.
- Supervisor emergency permissionsAvailable
Separate view/respond/muster grants and revocation; acknowledgement and resolution require response permission.
- Muster / headcountAvailable
- Five-minute escalation workerRequires provider setup
CLI worker queues eligible open non-drill incidents, with duplicate prevention and transaction locking. Cron activation remains pending.
- Emergency dashboard and pollingAvailable
Company inbox and incident details refresh every 30 seconds while visible; stale warnings and last-check time are displayed.
- Push, SMS, siren and external dispatchRequires provider setup
These delivery channels are not implemented; database polling is a best-effort status view.
Permissions & security requirements.
- View, respond and muster rights are assigned separately within the verified company.
- Only eligible active company recipients receive inbox entries; delegation cannot grant further delegation.
- Escalation excludes drills and non-open incidents; duplicate recipient alerts are prevented in the intended database workflow.
Related role applications.
Supervisor App
Review assigned team progress and raise operational issues with the responsible department.
View application purpose →Web & mobile app
Rider / Driver App
View assigned deliveries and submit delivery evidence or exceptions.
View application purpose →Web & mobile appEach person only sees the modules and records their role allows.
A practical view of the process
How the work moves.
01
Create an authorized incident
02
Queue eligible company-recipient inbox entries
03
Authorized supervisor acknowledges and coordinates response
04
Record muster / headcount and incident updates
05
Escalation worker reviews eligible open incidents after five minutes
06
Resolve the incident through the assigned permission
Information coming in
- Company incident details
- Active company membership and emergency permissions
- Authorized recipient rules
- Muster / headcount updates
Records & handoffs coming out
- Recipient-specific incident inbox
- Acknowledgement and resolution state
- Muster summary
- Escalation entries and dashboard status
Connected departments
