Application / Credit & Collection

CNC / Credit & Collection App

Assigned credit accounts, invoice collection cases, follow-up timelines and payment submissions for Accounts review.

Get the app

Open CNC / Credit & Collection App now.

Sign in with your company account to open the CNC / Credit & Collection workspace. Install FieldPro on your phone for check-ins, notifications and offline use.

  • Android — Chrome → Install app
  • iPhone — Safari → Share → Add to Home Screen
  • Windows & Mac — install icon in the address bar

Each person only sees the records their company, branch and role allow.

Browse all applications →

Connected application capabilities.

Insights

Reports & Analytics

Review company and department dashboards, operational reports, financial summaries and permitted exports with source-linked metrics.

Explore module →Available

Features inside this application workspace.

Capabilities remain subject to assigned rights.

CNC — Credit & Collection
  • Customer Credit LimitsAvailable

    Review configured limits and customer exposure with assigned approval authority.

  • Outstanding ReceivablesAvailable

    Follow unpaid invoices and outstanding balances in the assigned scope.

  • Collection Planning & TargetsAvailable

    Assign collection follow-ups and review target progress.

  • Payment ReceiptsAvailable

    Submit payment details for Accounts verification and authorized posting.

  • Aging ReportsAvailable

    Group outstanding invoices by due-date/aging context.

  • Collection Reminders (Email/WhatsApp)Available

    Send permitted reminders using configured communication providers.

  • Dispute & AdjustmentAvailable

    Track customer disputes and route adjustments to the authorized approver.

  • Collector PerformanceAvailable

    Review assigned collector activity and recorded collection outcomes.

  • CNC DashboardAvailable

    Bring credit reviews, follow-ups, disputes and payment submissions together.

  • Customer credit accounts with credit limit, payment terms and approval recordAvailable
  • Credit-account lifecycle: pending, approved, suspended or closedAvailable
  • Customer exposure review before the configured order approvalAvailable
  • Invoice collection cases with outstanding amount, due date and assigned collectorAvailable
  • Collection lifecycle: open, promise, disputed, settled or written offAvailable
  • Case timeline for calls, visits, promises, disputes, notes, escalation and reported paymentAvailable
  • Follow-up queue, promised amount/date and due-invoice aging contextAvailable
  • Cash, bank, cheque or other payment submissions with external referenceAvailable
  • Separate payment review: pending, approved, rejected, then authorized posting linked to the general ledgerAvailable
  • Receipt submission and independent reviewAvailable

    Create a customer receipt, submit it, and require a different authorized reviewer to approve or reject. Rejection requires a reason.

  • Approved-receipt allocationAvailable

    Allocate only approved receipts to the same customer and currency, with remaining receipt/invoice balance checks and a CNC subledger entry.

  • Customer receivables and CNC subledgerAvailable

    Record invoice due dates and currency, then inspect a customer ledger and currency-grouped balances. This is not a completed general-ledger integration.

  • Credit notes and allocation reversalsAvailable

    Submit adjustment requests and post the source adjustment only after independent authorized review.

  • Bank deposits and statement matchingAvailable

    Record company bank metadata, review deposits independently, import statement lines and manually match eligible approved deposits. This does not initiate a bank transfer.

  • Bank reconciliation exception queueAvailable

    Inspect stale pending deposits, unmatched statement lines and approved deposits awaiting a match.

  • Collector cash handoverAvailable

    The receipt collector can submit a bounded handover against their approved receipt. A different authorized reviewer verifies or rejects it.

  • Collector daily closingAvailable

    Compare approved receipts with verified handovers by collector, date and currency; require an explanation for shortage/excess and independent review.

  • Field collection routes and visit outcomesAvailable

    Plan collector routes, record visits and allow the assigned collector to complete or mark no-contact. Optional submitted coordinates are not independently verified device GPS.

  • Recovery targets and provisional performanceAvailable

    Set period/currency targets and compare approved receipt amounts. These figures do not prove bank-settled recovery; visit performance is a separate count.

  • Incentive proposals and independent approvalAvailable

    Configure basis-point plans, calculate eligible claim proposals and route claims to independent review. Approval is not payroll payment.

  • Promise-to-pay and dispute workflowsAvailable

    Record promises, fulfillment/break/cancel states, disputes, escalation and resolution. Forecast summary is descriptive, not predictive AI.

  • Collection follow-up queueAvailable

    Schedule follow-ups, complete/cancel tasks, generate reminder records and review a supervisor queue.

  • Communication templates and campaignsAvailable

    Record templates, campaign approval, planned communication history and manually reported outcomes. A manual status is not provider-verified delivery.

  • Customer consent and opt-outAvailable

    Store purpose/channel preferences with change history and cancel queued notices when consent is withdrawn.

  • Notification queue and controlled recoveryAvailable

    Use consent checks, idempotency keys, attempts, dead-letter records and independently reviewed recovery requests in the notification foundation.

  • Provider adapter and webhook foundationRequires provider setup
Approvals & Workflow Automation
  • Configurable sequential approvalsComing soon
  • Escalation and assigned notificationsAvailable
  • Reject and rework pathsComing soon
  • Separation of duties and restrictions on self-approvalComing soon
  • Manager approval and rework workspaceAvailable

    The source manager dashboard supports review, follow-up, independent decisions, eligible closure and rejected-item rework for recovery-security alert reviews.

  • Searchable paginated approval queueAvailable

    Filter by status, decision and manager, search text and browse 50 records per page in the source approval-review queue.

  • Atomic bulk follow-upAvailable

    Assigned managers can add a follow-up to at most 25 eligible reviews together. This does not bulk-approve, reject or close them.

  • Department workload and safe reassignmentAvailable

    Inspect advisory same-department workloads, choose an eligible active manager and reassign only open unreviewed items with a reason and history.

  • Company approval SLA and internal escalationAvailable

    Monitor overdue review work and issue scheduled, company-scoped internal reminders using configured policy.

  • Independent audit and CSV reportingAvailable

    View decision/rework history, verify the recorded audit chain and export bounded formula-neutralized reports within company permissions.

Push-to-Talk & Field Communication
  • Channel administration and permissionsAvailable

    Channel listing, members, creation, grant and revoke are recorded in the source batch; active company context is required.

  • One speaker at a timeAvailable

    Company/channel speaking-turn controls use a 15-second lease and a holder-only release.

  • Rider channel selectorComing soon

    Initial Flutter sign-in, secure token storage and read-only channel selection exist.

  • Live voice audioRequires provider setup

    Microphone capture, an independently authorized media service and live audio delivery remain to be implemented.

  • Supervisor, sales, delivery and collection app coverageAvailable
  • Local offline communicationRequires provider setup
Reports & Analytics
  • Company & Department DashboardsAvailable

    Present summaries only within the viewer’s authorized scope.

  • Sales, Purchase, Stock ReportsAvailable

    Review operational source-linked summaries and exceptions.

  • Financial ReportsAvailable

    Reconcile finance summaries to the underlying ledger.

  • Import / Export ReportsAvailable

    Review configured trade movement and transaction summaries.

  • Shipment Status ReportsAvailable

    Follow available milestone and carrier-status information.

  • Collection & Aging ReportsAvailable

    Review open balances, due dates and recorded follow-up.

  • Profitability & Cost AnalysisAvailable

    Analyze permitted sales and reconciled cost information.

  • Custom Reports & FiltersAvailable

    Apply permitted report fields, scope and saved filters.

  • Export to PDF / ExcelAvailable

    Enable the format suitable for the particular authorized report.

  • Management KPI DashboardAvailable

    Summarize defined metrics with traceable source records.

  • Approval and manager workload reportsAvailable
  • SLA and notification performanceAvailable

    Thirty-day department notice and escalation summaries distinguish generated notices from confirmed external delivery.

  • Operational health trendsAvailable

    Seven-day worker run/failure trends summarize global operational telemetry without exposing other tenants’ approval records.

  • Department incident and reviewer accountabilityAvailable

    Health incidents can be manually mapped to a company department. Department counts and the separate 30-day reviewer decision summary have explicit windows and overlap limits.

Document Center
  • Department-wise Document StorageAvailable

    Limit document categories and access to the departments that need them.

  • Upload, View, DownloadAvailable

    Use authorized file handling for the linked business record.

  • Print / Save as PDFAvailable

    Provide a print/PDF option where the specific document type supports it.

  • Document TemplatesAvailable

    Enable the right templates for the relevant department and workflow.

  • Version HistoryAvailable

    Retain the document version associated with an approval or change.

  • Document Approval WorkflowAvailable

    Route the chosen version to assigned reviewers.

  • Audit TrailAvailable

    Track sensitive document access and lifecycle actions.

  • Search & FiltersAvailable

    Find authorized files by their record and metadata.

  • CSV ExportAvailable

    Export permitted document-list metadata when the workflow requires it.

  • Integration with All ModulesAvailable

    Attach supported documents contextually; no universal document menu or format grant.

  • Connected Office Mail file governanceAvailable

    Private Office Mail attachment storage, hold/review and recovery workflows are documented in their own modules. They do not implement versioning or governance for every Document Center record.

Mobile & API Access
  • Responsive Web DesignAvailable

    Adapt authorized workspaces to supported screen sizes.

  • Mobile-friendly InterfaceAvailable

    Prioritize tasks and forms relevant to mobile users.

  • Employee Self Service (ESS)Available

    Provide employee-specific requests and published information.

  • Manager ApprovalsAvailable

    Expose only assigned approval work with applicable limits.

  • Real-time NotificationsAvailable

    Plan configured delivery channels and permission-aware routing.

  • API IntegrationAvailable

    Publish supported authorized integration interfaces as they are implemented.

  • Third-party Services (Shipping, Customs)Available

    Connect approved shipping, payment and messaging providers.

  • Email / WhatsApp AlertsAvailable

    Deliver configured business messages through approved providers.

  • Mobile App (Android & iPhone installable app)Available

    One installable app for Android, iPhone and desktop.

  • Field Operations SupportAvailable

    Connect assigned rider, sales, collection and supervisor tasks.

Internal Office Mail
  • Employee inbox and sent messagesAvailable

    Recipients are company users, not public email addresses.

  • Department message routingAvailable

    An active department member can send to up to 100 other active members. Department delivery is recorded as one database transaction.

  • Personal notifications and read statusAvailable

    Internal notices identify new messages and uploaded attachments.

  • Private attachment upload and downloadAvailable

    Sender upload supports PDF, PNG, JPEG and plain text up to 5 MiB.

  • Attachment lifecycle controlsAvailable

    Retention previews, legal holds, configured company quotas and independent cleanup review connect to the dedicated governance workspace.

  • Separate from public domain emailAvailable

    Office Mail stays inside the company database. It does not use SMTP/IMAP or create a company-domain mailbox.

Internal Messenger
  • Company-scoped chat threadsAvailable
  • Member-only message accessAvailable

    Thread participation and company identity determine which messages an authenticated user can access.

  • Incremental pollingAvailable

    Fetch up to 100 messages newer than the caller cursor from threads they belong to. Polling is distinct from WebSockets or background push.

  • Monotonic read cursorAvailable

    A thread member can advance their own read position. This is not a delivery confirmation or a read receipt for every participant.

  • Realtime media and pushRequires provider setup

    Realtime push, voice/video transport and mobile background delivery require separate infrastructure and validation.

Share this pageWhatsAppFacebookLinkedInXEmail

Try FieldPro today

Register your company, choose your services and run every department — online or on the mobile app.